Privacy Policy
Last updated: October 2026. Learn how Gift Story handles and secures your personal information.
1. Information We Collect
We collect personal information necessary to deliver exceptional gifting experiences. This includes recipient contact information, delivery addresses, customized gift card inscriptions, email addresses for tracking notifications, and payment details processed via verified third-party gateways.
2. Gift Recipient Privacy
When you send a gift directly to another individual, we only use their shipping address and contact details to coordinate delivery logistics. We never sell, rent, or solicit recipient details for marketing purposes.
3. Payment Security & Encryption
All payment transactions are encrypted using industry-standard TLS 1.3 / SSL encryption and processed through RBI-compliant, PCI-DSS Level 1 certified partners (such as Razorpay). Gift Story never stores your raw credit card numbers or UPI MPIN credentials on our servers.
4. Cookies & Preferences
We utilize essential session tokens and cookies to maintain your shopping cart, remember your regional currency preference, and ensure seamless account authentication. No third-party ad network tracking cookies are loaded without your consent.
5. Contacting Our Data Privacy Team
If you have questions regarding our data collection policies or wish to request data deletion, please reach out through our Customer Support Center.